Refund Policy
Last updated: June 3, 2024
Markster UAB (“We”, “Us”, or “Our”) is committed to ensuring customer satisfaction. This Refund Policy outlines the terms and conditions under which refunds will be provided for our services. By using our services, you agree to the terms of this Refund Policy.
Timeframe for Requesting a Refund:
Refund requests must be made within 14 days of the original purchase date. Requests made after this period will not be eligible for a refund.
Conditions for Refunds:
Refunds will be considered under the following conditions:
The service was not delivered as described.
There were technical issues with the service that we were unable to resolve.
You are not satisfied with the service, despite our efforts to address your concerns.
Full or Partial Refund:
Depending on the circumstances, refunds may be full or partial:
Full Refund: Issued if the service was not delivered at all or if there was a complete failure to meet the service description.
Partial Refund: Issued if there were some issues with the service, but you were able to use a portion of it.
Process for Requesting a Refund:
To request a refund, please contact our support team at support@getmarkster.com with the following information:
Your name and contact information.
The date of purchase.
The reason for the refund request.
Review and Approval:
Our team will review your refund request and respond within 7 business days. If approved, the refund will be processed within 14 business days of approval.
Non-Refundable Items:
The following items are non-refundable:
Services that have been partially used or delivered as described.
Custom services that were specifically tailored to your requirements.
Changes to the Refund Policy:
We reserve the right to modify this Refund Policy at any time. Any changes will be posted on this page. We encourage you to review the Refund Policy periodically to stay informed about our terms.
Contact Us:
If you have any questions about this Refund Policy, please contact us at support@getmarkster.com.
By using our services, you acknowledge that you have read and agree to this Refund Policy.